Discover Henner

At a glance

Who we are

Founded in 1947, The Henner Group is a leading expert in designing and implementing social protection programs covering health, life and disability as well as pension plans for a broad range of customer segments, from individuals to large multinationals and International Organisations. Henner serves as a reference in employee benefits solution. We work with certified insurance partners worldwide and take care of the benefits administration and customer management on their behalf.

For more than 70 years, The Group has been serving corporate clients, who today number 10,000, many of whom are listed on the SBF 120 and CAC 40 indices. The group is committed to delivering bespoke solutions and best-in-class services to 1.6 million insured members and their beneficiaries across more than 200 countries.

Henners’s 1,500 employees evolve in an independent and family-owned company and share similar values of integrity, excellence and respect.

More about Henner in video

 

Our mission

Henner was founded in 1947 with the strong commitment to provide access to healthcare for all and allow them to pay for their own medical costs.

Our mission is to design the most innovative health solution for each of our clients.

Our Values

Team Spirit and Solidarity

By uniting the strengths of all in an atmosphere of trust and understanding, we are committed to encouraging initiative and responsibility, to offer the best service to all our clients.

A sense of service

By our attentiveness and availability, we are committed to finding rapid and quality solutions, which meet the needs and expectations of all: clients, internal and external partners.

Professionalism

By our business knowledge, skills, motivation and enthousiasm, we strive to provide reliable and effective responses.

Encouraging Human Relations

By our sense of communication, recognition of the right to error and transparency, we endevour to reinforce our cohesion and efficiency to serve our clients.

Our expertise

Consultancy

Henner has extensive experience in offering employee benefits solutions for companies of all sizes and industries and international organisations.

We offer a team of consultants, experts in international projects such as management of global benefit programs, mergers & acquisitions, pooling and reinsurance solutions, and retirement. We advise on the most complex issues facing employers today with the aim to deliver outstanding results and ensure cost-effectiveness and success for the long-term.

Third-Party Administration

As a third-party administrator, Henner provides various services to clients, based on international market standards and according to their specific requirements.

Henner has more than 250 multi-skilled client service officers dedicated to administering and managing our international health, life & disability insurance contracts, in our offices located in France, Portugal, Switzerland, Tunisia, Kenya, Singapore, Malaysia, Germany and the United States. Our teams are fully versatile, providing a single point of contact for all issues, and a direct phone line for our clients.

Our model is unique on the market and enables us to set ourselves apart from our competitors.

Brokerage

As an independent and leading broker on the French market, we identify the best placement conditions at the best price for our clients, negotiating with all major insurance companies on the international market.

Medical Services

Henner works actively to become your everyday healthcare partner.

By focusing on well-being and encouraging employees to take better care of their health, Henner has developed a full range of medical services.

  • Medical Advisory Board: a team of experts that help and guide you to get the best care while making sure your health costs are well-managed.
  • International Medical Network: Henner has its own international medical network including over 29,000  public and pricate hospitals, clinics, physicians, laboratories, imaging centers, check-up centers and pharmacies in over 188 countries.
  • Prevention, medical check-ups and services such as “Concierge medical services”, etc.: thanks to our international network, we develop plans tailored to the needs of companies.
  • Managing costs: Henner has gained significant expertise in detecting questionable cases. A specific team is dedicated to this mission within the medical department.

Our services

Client satisfaction is Henner’s highest priority.

We achieve this goal by continuously improving the effectiveness and performance of our services

myHenner App

                                                             

Your claims and reimbursements at a glance 

  • Find everything you need to know about your current reimbursements and be informed in real time through the notification system.
  • Consult the list of healthcare professionals close to you, wherever you are.
  • Save time managing your healthcare by using the e-claiming service
  • Access your Henner member card for direct billing

With myHenner app, look after your health with ease !

Instantaneous, Faster, Simple

myHenner app

Personal online account

You can log into your personal online account on a desktop computer or your smartphone, giving you access to your private account information.Here’s what you can do in just a few clicks.

  • Manage your plan, options and beneficiaries
  • Take advantage of real time access to your reimbursement status
  • Download your documents and all the forms you need to manage your policy
  • Find healthcare professional close to you thanks to our Henner’s world-class medical network
  • Submit your claims through the simple e-claiming service

 

 

 

Henner member card

Each insured member of your family will receive a physical insurance card.

The card will help you proving than you have an insurance if you need to visit a hospital or doctor’s clinic. Keep it safe !

Direct billing

Benefit from direct billing and avoid upfront payement upon treatment.

Henner offers direct billing agreement and tariff arrangements for both inpatient and outpatient treatments.

International Presence

Today, with 17 offices around the world and 1,500 employees based in Europe, USA, Asia and Africa, the Henner Group is present all over the world. This international presence allows us to cover 1.6 million people in 200 countries.